Please note that once a notification has been processed through the portal, it is not possible to amend it. If there are any changes that need to be made, the notification will need to be re-submitted using the correct details.

Problems Making a Notification?

Gas Notifications

On accessing the portal and it appears that you can’t progress a notification for one of your operatives – the likely reason is an outdated (expired) Gas Safe Register number.

Please contact the office with the new number details and this can be quickly updated on our systems.

Non Gas CPS Notifications (Insurance & MCS Consumer Code – RECC or HIES)

On accessing the portal and it appears that you can’t progress notifications across your company – the likely reason is outdated (expired) business insurance and/or consumer code certification for MCS.

Please email in your insurance/consumer code documentation and these will be updated on our systems the same working day, or if outside normal office working hours the next working day.

Non Gas CPS Notifications (Mandatory Operative Qualifications)

On accessing the portal and it appears that you can’t progress notifications in specific work areas for one of your operatives. There’s a 5 yearly qualification renewal requirement in the following work areas –

• Oil fired appliances & storage
• Solid fuel appliances
• Biomass appliances

Please email latest qualification certificates (applying to the above work areas) and these will be updated the same working day, or if outside normal office working hours the next working day.